Comments on: So I got hacked!

By: Ryan Taylor

Ryan Taylor — Tue, 06 Oct 2009 11:51:21 +0000

So generally positive experience I can see. That’s good.

I’ve been impressed so far. Made a support call last night, answer the phone after 4 minutes and between us we resolved the issue so can’t complain there.

Fingers crossed!

By: David Radcliffe

David Radcliffe — Tue, 06 Oct 2009 11:48:19 +0000

I’ve been a MT customer for several years now and I’ve been running a dv server for over a year. I’ve had maybe 10 minutes total downtime in over a year and I have nothing but great things to say for their team. They respond to support requests quickly (and even quicker if you tweet them). I had a gs account for a while but I needed more power and more everything. The dv line is great and very easy to manage. Great choice!

By: Joshua Clanton

Joshua Clanton — Mon, 05 Oct 2009 14:44:53 +0000

I’ve been using MT for about two years now, and have been quite happy with the experience. I’m on the (gs) service, which is where most complaints have been directed, but aside from one incident performance has been quite good.

By: Paul Millar

Paul Millar — Mon, 05 Oct 2009 12:22:49 +0000

I’ve been on a MediaTemple DV server for about 8 months now, and I’ve nothing but good words to say it / the service they provide. Support is usually very quick too, and very helpfull. (I asked them a week ago about how I would go about reducing ram / solving an issue I had) – And they gave me about 30 solutions – most of them uncanned too.

I asked yesterday where I could get one of those neck things Paul Boag is wearing here: http://paulboag.posterous.com/why-people-think-i-should-stop-blogging
And they appear to be sending me one for free!

Very chuffed!

By: Gonzalo González Mora

Gonzalo González Mora — Mon, 05 Oct 2009 12:15:31 +0000

I’m not a MT client so don’t take me too seriously. From the tweets and blogposts I’ve read it seems that the support is good, but the main problem with them is their downtime. Sometimes they have really long periods of downtime, but it seems they’re doing pretty good lately…

Regarding oher VPS providers, I’ve heard a lot of good comments about SliceHost. I don’t know how they perform, but their (public) KB and Wiki are really out of this world, lots of articles for starters like me :)

Anyway, I hope MT is up to your expectations and let us know if there’s any problem :D